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Hotel · Hanoi · Ha Noi Municipality

Grand Hotel Du Lac Hanoi

A polished 5-star base in the heart of Hanoi’s Old Quarter, with a rooftop pool, spa, and a team known for going out of their way for guests.

  • Steps from Hoan Kiem Lake and St. Joseph’s Cathedral
  • Rooftop pool and full spa with massage treatments
  • Rated 9.8/10 for staff and comfort by over 3,000 guests
9.5 Perfect 3194 reviews Booking.com 9.5 · 3194 reviews

About

Grand Hotel Du Lac Hanoi

Grand Hotel Du Lac Hanoi sits in the heart of Hanoi’s Old Quarter, on Nha Chung Street, just a 500-metre walk from the calm waters of Hoan Kiem Lake. The 5-star property blends colonial charm with modern comforts — think parquet floors, fireplaces, and soundproofed rooms alongside a rooftop pool and a full spa. Guests consistently rate the staff and comfort at 9.8 out of 10, and the hotel’s location makes it an easy base for exploring the city’s historic core.

The hotel’s amenities cover everything from a business centre and meeting rooms to a sauna, steam room, and massage treatments. Breakfast is served in the restaurant with city views, and the welcome drink and happy hour add a thoughtful touch. With 24-hour reception, currency exchange, and tour assistance, it’s geared towards making your stay as seamless as possible.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Staff go out of their way, says one guest after another — From the manager down to the receptionists, reviewers describe a team that is 'super helpful,' 'hospitable,' and 'dedicated' — with one guest singling out receptionist Kelly for catering to every need.
  • A location that puts you in the heart of the Old Quarter — Walk to Hoan Kiem Lake in about 5 minutes, and you're surrounded by restaurants, cafés, and St. Joseph’s Cathedral. Guests repeatedly praise the 'magnificent' and 'wonderful' position.
  • Breakfast is a daily high point — Guests call it a 'feast' with both buffet and à la carte options, plus a view from the restaurant. The mix of Asian and Western dishes gets frequent mention.
  • Comfort that earns a 9.8 rating — Rooms come with soundproofing, central heating, and modern amenities like iPads and flat-screen TVs. Reviewers highlight the comfortable beds and spotless spaces.
  • A spa and rooftop pool to unwind in — The spa offers a range of massages and treatments that guests call 'amazing' and 'affordable,' while the rooftop pool and sun terrace give you a way to relax without leaving the hotel.
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Worth weighing

4 to weigh
  • Facilities score lower than the rest of the hotel — At 8.8/10, the facilities rating is the weakest category — still good, but not at the level of the staff (9.8) or comfort (9.8). If you're after cutting-edge gym equipment or a massive pool, set expectations accordingly.
  • No pets allowed — If you're travelling with a cat or dog, this isn't the place. The policy is strict: no pets on the property.
  • Check-in window ends at midnight — Check-in runs from 14:00 to 23:59 — which is fairly typical, but if you're arriving after midnight, you may need to coordinate with the 24-hour reception, and it's worth confirming your arrival time.
  • Parking is available, but don't expect a dedicated lot — The hotel lists parking as an amenity, but there's no detail on whether it's on-site, valet, or limited. In the dense Old Quarter, that can be a practical question to ask ahead.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Colonial Double Room

  • 1 King-size bed,2 Single beds,1 Double bed

Colonial Suite

  • 1 King-size bed and 1 Sofa bed

Executive Double Room

  • 1 Double bed,2 Single beds

Family Connecting Room

  • 2 Single beds or 1 Queen-size bed
  • Street view
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Room Amenities

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Flat-screen TV
  • iPad
  • Free Wi-Fi in rooms
  • Safe deposit box
  • Sitting area
  • Ironing facilities

Food & Drink

  • Restaurant
  • Coffee shop
  • Poolside snack bar
  • Dinner
  • Welcome drink
  • Happy hour
  • Room service

Wellness & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Pool with view
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre

Services & Facilities

  • 24-hour reception
  • 24-hour security
  • Express check-in/ -out
  • VIP check-in/ -out
  • Currency exchange
  • Luggage storage
  • Locker room
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.5
Perfect 3194 reviews

Guest-rated 9.5/10 from 3,194 reviews

Booking.com · 9.5 · 3194 reviews
9.5Verified guest

“The hotel was beautiful and the staff were incredibly helpful — the manager included. My room was spotless, with a safe, mini-bar, and a stone fireplace. The location was excellent, just a 10-15 minute walk from the famous prison. I loved my time here.”

9.5Verified guest

“The rooms were well equipped with large windows. The location was wonderful, surrounded by restaurants — just a 10-minute walk to downtown.”

9.5Verified guest

“The location was magnificent, very close to all the main attractions. Breakfast was delicious, with a lovely view to choose from.”

9.5Verified guest

“My room had an extremely comfortable bed, central heating, a private safe, and a multi-channel TV. The staff were dedicated and went out of their way to help — everything was perfect. The vibe here was special. Free Wi-Fi was available in all rooms. The hotel was next to many restaurants and cafés, near St. Joseph’s Cathedral, and I was surprised by Moca Café nearby — they had some goodies and drinks.”

9.5Verified guest

“The Grand Hotel Du Lac Hanoi left a great impression on me. Each morning, I woke to the aroma of fresh pastries, and the hospitable staff always greeted me with a warm smile. They made fantastic recommendations for local eateries and arranged convenient excursions.”

9.5Verified guest

“The service here was very nice. Our receptionist Kelly was super helpful and catered to all our needs. Breakfast was a feast with both buffet and menu options. The spa treatments were amazing and really affordable. Definitely coming back for those massages.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: You're in the heart of Hanoi's historic Old Quarter, where narrow streets are packed with street food stalls, souvenir shops, and buzzing cafés. The hotel's central position means you can step out and be among the action within minutes.

Hoan Kiem Lake: Just a 5-minute walk from the hotel, the lake is a local gathering spot, especially on weekends when the surrounding streets turn into a pedestrian zone. It's a great place for a morning stroll or an evening walk.

St. Joseph's Cathedral: This neo-Gothic cathedral is a short walk away, and the surrounding area is filled with restaurants and cafés — reviewers mention the hotel's proximity to these spots, making it easy to explore on foot.

Dining and Cafés: Guests highlight the abundance of restaurants and cafés right on the doorstep, including the Moca Café for drinks and snacks. You won't have to go far for a good meal or a coffee.

18 - 20 - 22 - 24 Nha Chung, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
83 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Grand Hotel Du Lac Hanoi?

Check-in runs from 14:00 to 23:59, and check-out is at 12:00.

Does the hotel allow pets?

No, pets are not allowed at this property.

Is parking available at the hotel?

Yes, parking is listed as an amenity. It's best to confirm specifics with the hotel, as details about on-site or valet parking aren't provided.

What are the room options?

The hotel offers Colonial Double Rooms, Colonial Suites, Executive Double Rooms, and Family Connecting Rooms — some with street views, air conditioning, and heating.

Does the hotel have a pool and spa?

Yes, there's a rooftop pool and an indoor swimming pool, along with a spa and wellness centre offering sauna, steam room, and massage treatments.

Is the hotel close to the main attractions?

Yes, it's about 500 metres from Hoan Kiem Lake and within walking distance of St. Joseph's Cathedral and the Old Quarter. Guests often mention the convenient location.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

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Gm Premium Hotel

Guest-rated 9.5/10 — among the top stays in Hanoi.

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9.2

Hotel De Lagom

Guest-rated 9.2/10 — among the top stays in Hanoi.

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8.6

Apricot Hotel

Guest-rated 8.6/10 — among the top stays in Hanoi.

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The bottom line

If you want a 5-star stay that nails the basics — comfort, service, location — and adds a rooftop pool and spa, Grand Hotel Du Lac Hanoi is an excellent pick. The staff consistently go above and beyond, and the Old Quarter location is hard to beat. Just check ahead if parking matters to you and plan for a midnight check-in cut-off.

9.5A 5-star stay with standout service, rooftop pool, and a location steps from Hoan Kiem Lake and the Old Quarter.

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